How do I determine the condition of my iPhone?

It is vital that the rating of the physical and functional condition of your iPhone is done correctly.
These ratings are crucial to helping us to meet your expectations.
Please read below to decide in what “Condition” bracket your iPhone falls in.

Brand New: Factory Sealed, must still have plastic around the box and box has NOT been open.

Excellent:  Device is fully functional, looks brand new and has NO signs of wear (cracks, scratches, scuffs, marks, etc.).

Good:  Device is fully functional with slight wear such as faint scratches or scuffs (no cracks).

Poor:  Device is fully functional with heavy wear including small cracks that do not interfere with the functionality

Broken:  Device is complete but has functional or physical problems that prevent it from working properly like water damage or a cracked touch screen that interferes with functionality.

Please note:  We do not purchase devices that are severely damaged or destroyed.

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