Our Satisfaction Guarantee

The Secret to Our Success?

Satisfied Customers!​

At SellTrade, we pride ourselves on providing a superior customer experience.

We work very hard to ensure all our customers enjoy a safe, streamlined and satisfying process every time they come to us to sell their iPhone’s.
To help set us apart, and to earn your trust we would like to share with you the ideals we live by on a daily basis.

You, not just another transaction, we want to build lasting relationships with you and your business now and as well as in the future.
We use State of the Art Software Solutions to streamline the sales process and to make the whole experience worry-free.

Simply put, at sellTrade, we will go the extra mile to give you a superior customer experience.

It’s Important to Understand that not all reCommerce or cellphone trade-in companies are created equal.
While our competitors go through similar processes to receive, evaluate and verify your iPhone; sellTrade invests in resources to simplify and streamline these processes without sacrificing the level of customer service that puts us head and shoulders above our competitors. 
We also continuously invest in Research & Development to increase our effectiveness.

We will never advertise a Blown-Up price to attract your business only to adjust it later upon receipt of your iPhone. 
If your iPhone is submitted in the condition stated online, you will receive our offer price and within the time frame promised.

sellTrade is healthy and thriving. When you buy hundreds of iPhones per day, you need to be able to turn these around to sustain the business.
We have the capital to do this and our growing, satisfied customer base allows us to maintain and sustain all aspects of our business.
We understand, once your iPhone gets shipped to us you lose control over it which can be worrisome.
At sellTrade, we make sure this is not the case. You will be kept in the loop from when your iPhone is collected right up to when payment happens.

Obvious your Feedback is very welcome as we would like to improve our Service Levels to you on a daily basis.

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